Book your comfort tour at the Palais des Papes
Due to a large number of steps, the route to visit the Palais des Papes is partially inaccessible to people in wheelchairs. However, we are happy to support you in your personalized visit project. All our teams are mobilized to offer you a “tailor-made” experience in the heart of the largest Gothic palace.
Your route will take you through the main spaces of the monument and will allow you to discover the history of the popes, equipped with your Histopad. This touchscreen tablet provides a fun and interactive experience. Thanks to augmented reality you will be able to visualize all the rooms of the monument (accessible and not accessible during your visit) as they might have been in the 14th century
Important information
Due to the preparation of numerous cultural events, the Palais des Papes will not offer visit slots for the comfort tour from May 1st to 31st inclusiveThis measure aims to preserve the quality of your discovery experience. Thank you for your understanding.
Conditions and practical information
➮ The course is accessible by reservation only, up to 24 hours before the slot, on Tuesdays, Fridays and Sundays from 14 p.m. to 16 p.m.*.
* dates subject to change, to be confirmed with the Avignon Tourist Office teams
➮ Duration of the visit: 2h
Book by phone au +04 32 74 32 74 XNUMX ou by email : officetourisme@avignon-tourisme.com
Do not hesitate to let us know your constraints, our teams are at your disposal to adapt the course to your needs.
Are you interested in the comfort route?
In order to best meet your expectations, please complete the form below. Our team will then process your request within 24 working hours.
Your experience
Starting from the latrine tower, located at the rear of the monument in the Maria Casarés courtyard*, you can access the first level by elevator to the spaces composed of the Consistory Hall (where the St. John Chapel is also located), the Jesus Hall and the Antique Chamber of the Chamberlain.
*On Google Maps enter: 4, rue des Escaliers Saint Anne
You will take the gallery of the Benedict XII Cloister and will be able to access, up to the main courtyard, a walkable and furnished space.
At the second level, You then access the Pope's ceremonial spaces, consisting of the Upper Kitchen, with its monumental fireplace over 20 meters high, and the sumptuous Grand Tinel room.
At the end of your visit, stop in the gardens of the Palais des Papes, accessible on the same level (with accompanying person), from where you can benefit from information on the monument using your histopad tablet, enjoy a pleasant moment among Mediterranean species , and you sit in a comfortable and shaded space.
The route starts only from the Court Maria Casarès
Parking options nearby:
Did you know
The Saint-Bénezet Bridge, the first site in the Middle Ages accessible in total autonomy, is labeled Tourism and Disability for motor, hearing and mental disabilities.
The monument has multimedia mediation tools as well as museographic supports designed to meet the needs of everyone, including people with disabilities.
- A multimedia audio guide in 14 languages with blind waypoint button.
- A video synchronized with the audio guide in 11 languages and subtitled in English and French which already offers hearing impaired people the possibility of reading the comments.
- Didactic text panels and cartels translated into 2 major languages (English, Italian) presented in lettering large enough for visually impaired people, as well as certain pieces and museographic collections with very good visual accessibility due to their format.
- A multimedia digital tablet (French/English) which allows people with reduced mobility to have access, thanks to this on-board device, to all the information and educational and historical content, including the reconstruction of the bridge in 3D at different times from non-accessible points of view (videos, comments, music, etc.).
- Finally, specific training was provided to guides to understand the different audiences with disabilities.
